This Privacy Policy explains how Dracula, operated by Excite Ultra Media Ltd, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to all players residing in the United Kingdom. Please read this page carefully so you understand your rights and our obligations.

What We Collect and Why

When you create an account with us, we collect information such as your name, date of birth, email address, and payment details. This information is necessary to verify your identity, process deposits and withdrawals, and comply with our obligations under the licensing terms set by the Anjouan Gaming Authority. During transaction processing, we may also collect financial data — including payment method details and transaction history — to facilitate secure cashouts and to detect any unusual or potentially fraudulent activity on your account.

We also gather technical data automatically as you browse our web platform. This includes your IP address, browser type, session duration, and interaction logs. We use this information solely to maintain the security, stability, and functionality of our site. Cookies help us keep your session active and remember your preferences; they do not track you across unrelated third-party websites. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how some features of our platform function.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption across all connections to our web platform. Personal and financial information is stored on secure servers with restricted internal access — only staff members with a specific operational need are permitted to view your data, and all such access is logged and monitored.

We do not sell your personal information to third parties. However, there are limited circumstances in which we may share your data with external parties. These include payment gateway providers who process your deposits and withdrawals, identity verification services we use to meet our Know Your Customer obligations, and regulatory or law enforcement authorities where we are legally required to disclose information. Any third party we engage with is required to handle your data in a manner consistent with applicable data protection standards.

You have the right to access the personal data we hold about you, request corrections if any information is inaccurate, or ask us to remove your account data where we are not legally required to retain it. To exercise any of these rights, please contact us through our support channels and we will respond within a reasonable timeframe. We retain player data for a period following account closure or inactivity as required by our regulatory obligations; once that period has elapsed, data is securely deleted or anonymised.

If we make any significant changes to this Privacy Policy, we will notify you via the contact details associated with your account or by posting a clear notice on our web platform. Continued use of our platform following such notification constitutes your acknowledgement of the updated terms. If you have any questions about how your data is handled, please reach out to our support team.